Please feel free to reach out with any questions, reviews, requests, or feedback. Prior to submitting a claim, please click here to review our return policy. If submitting a return claim, Be sure to include specific details about the issue; including the order number and item/s affected. The next step to proceed forward after your claim has been submitted, you will be requested to submit a photo that reflects the damage to the product. Directly after, you will be notified via email of the acceptance or rejection of your return claim. If accepted, your refund will be applied to your original payment method. Please allow time for refunds to post back to credit and debit cards. for specific information in regards to when to expect the funds back to your account, contact your financial institution for their process on reversed payments.